Jillilive Terms & Conditions – What You Need to Know Before You Start

1 General Provisions & Introduction

Jillilive (hereinafter referred to as the "Platform", "we", or "jillilive") is an internationally licensed online gaming and Sports Betting service provider. These Terms & Conditions apply to all users of the jillilive website and mobile application.

In these Terms & Conditions, "user" or "you" refers to any person registered on jillilive. jillilive reserves the right to amend these Terms & Conditions at any time. Users will be notified of any changes before they take effect, wherever possible.

• These Terms & Conditions are available in both English and Bengali; in the event of a conflict, the English version shall prevail.
• The jillilive Privacy Policy forms an integral part of these Terms & Conditions.
• The Responsible Gaming Policy applies alongside and forms part of these Terms & Conditions.
• The latest version of these terms is available on this page at all times.

2 Account Registration & Eligibility

To register an account on jillilive, the following requirements must be met. jillilive reserves the right to terminate any account that does not fulfil these conditions.

• Registrants must be at least 18 years of age.
• Each person may register only one account. If multiple accounts are found under the same individual, all of them will be suspended.
• Accurate and truthful information must be provided at registration. Submitting false information may result in account termination and suspension of withdrawals.
• Jillilive may request identity verification (KYC) at any time.
• Attempting to register an account from a restricted region using a proxy server or VPN is strictly prohibited.

3 Age Verification & Minor Protection

Jillilive strictly prohibits minors from accessing the platform. No one under the age of 18 is permitted to register an account or play any games on jillilive.

• Your date of birth must be entered accurately at registration for age verification purposes.
• Where there is reasonable suspicion, jillilive will verify a user's age through a government-issued ID.
• Any account found to be registered under a minor's identity will be immediately terminated and may be subject to legal action.

4 Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on jillilive. All transactions can be made in Bangladeshi Taka (BDT).

• The minimum deposit amount is BDT 100.
• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made via the same payment method used for the deposit.
• Transactions can be made via mobile banking or bank transfer.
• Withdrawals are typically processed within 24–72 hours. Delays may occur if KYC verification is incomplete.
• To prevent money laundering, jillilive reserves the right to suspend or investigate any transaction.

5 Bonuses & Promotional Offers

All bonuses and promotional offers on jillilive are subject to specific terms and conditions. Accepting a bonus means you agree to all the terms attached to it.

• The wagering requirement for each bonus is clearly communicated before the bonus is claimed.
• The welcome bonus is available on the first deposit only and can be claimed once per account.
• Any unused bonus will be automatically forfeited once it expires.
• Any attempt to claim bonuses through multiple accounts or other fraudulent means will result in the cancellation of all bonuses and winnings.
• Jillilive reserves the right to modify or discontinue any bonus program at any time.
• Withdrawals cannot be made directly from a bonus balance; funds must first be converted to cash balance by meeting the wagering requirements.

6 Betting & Gaming Rules

The general rules governing gaming and betting on jillilive are set out below. Additional rules may apply to specific games.

• All game outcomes are determined by a certified Random Number Generator (RNG).
• In Sports Betting, the official match result is considered final.
• If a game is interrupted mid-session due to a technical issue, jillilive will provide an appropriate resolution — the bet may be refunded or the game resumed, depending on the circumstances.
• Betting odds may change at any time; the odds at the moment your bet is confirmed are final.
• Jillilive reserves the right to decline any bet.

7 Prohibited Activities

The following activities are strictly prohibited on jillilive. Any violation may result in account termination and forfeiture of the account balance.

• Opening multiple accounts under the same name or identity.
• Intentionally exploiting any technical error or bug.
• Using betting software, bots, or automation tools.
• Attempting to manipulate game outcomes or encouraging others to do so.
• Using the platform for money laundering or processing illegal funds.
• Harassing or threatening jillilive staff.
• Attempting to access another user's account without authorization.

8 Account Closure & Suspension Policy

Jillilive may close or temporarily suspend an account either on its own initiative or at the user's request.

• In the event of a terms violation, an account may be closed without prior notice.
• Accounts may be restricted if KYC verification is incomplete or has not been completed.
• Users may also close their own account through self-exclusion.
• Withdrawals of a valid balance are permitted before account closure, though balances may be held during an active investigation.

9 Responsible Gaming

Jillilive firmly believes that gaming should be an enjoyable form of entertainment – not a source of financial hardship. That is why we are committed to responsible gaming.

• Users can set their own daily, weekly, and monthly deposit limits.
• The self-exclusion feature allows you to temporarily deactivate your account for a set period.
• The Reality Check feature sends you play-time reminders at set intervals.
• If you suspect a gaming addiction, the jillilive support team is ready to help.

10 Dispute Resolution & Contact

If you have a dispute with jillilive, please contact our customer support team first. Most issues are resolved at that stage.

• After a complaint is submitted, jillilive will provide an initial response within 5 business days.
• Complex cases may take up to 30 days for a full resolution.
• If you are not satisfied with jillilive's decision, you may appeal to the relevant licensing authority.
• All disputes may be submitted in English or Bengali via email.